DRAFT — pending legal review.
Terms of Service
Last updated: July 2026
1. Acceptance of terms
By creating an account or using Qualimonitor (the "Service"), operated by IPRoute Tecnologia ("we", "us"), you agree to these Terms of Service. If you do not agree, do not use the Service.
2. The service
Qualimonitor provides uptime and network monitoring, public status pages and related diagnostic tools. Features and limits depend on your plan. We may change, add or remove features; material changes to paid features will be communicated in advance.
3. Accounts and acceptable use
You are responsible for your account credentials and for the activity under your account. You may only monitor targets you own or are authorized to monitor. You may not use the Service to attack, overload or probe third-party systems without authorization, nor to violate any applicable law.
4. Plans, billing and trials
Paid plans are billed monthly or annually, in USD or BRL, via the payment methods offered at checkout. Trials convert to the Free plan if no subscription is made. Upgrades apply immediately; downgrades take effect at the end of the billing cycle. Fees are non-refundable except where required by law.
5. Availability and support
We work to keep the Service available but do not guarantee uninterrupted operation except where a contractual SLA (Enterprise) applies. Support channels depend on your plan.
6. Limitation of liability
The Service is provided "as is". To the maximum extent permitted by law, our aggregate liability for any claim related to the Service is limited to the amounts you paid us in the 12 months preceding the claim. We are not liable for indirect or consequential damages, including losses caused by undetected downtime.
7. Termination
You may cancel at any time. We may suspend or terminate accounts that violate these terms. Upon termination, your data is deleted after a reasonable retention period.
8. Changes and contact
We may update these terms; continued use after changes constitutes acceptance. Questions: hello@qualimonitor.com.